Legal

Privacy Policy

Last updated: March 2026

We built Earwig for podcast professionals. Your audio, your transcripts, your data — they belong to you. We process what we need to deliver the service and nothing more.

What we collect

  • Email address — for login and account identification
  • Session data — transcript text during live sessions, fact-check results
  • Usage analytics — which features you use and session duration

Audio processing

  • Audio is streamed to Deepgram for real-time transcription
  • We do not store raw audio files
  • Transcripts are stored only for the duration of the session unless you explicitly save them
  • Audio chunks are discarded after transcription

AI processing

  • Transcript text is processed by our AI systems for fact-checking and research
  • AI-generated results (fact-checks, research articles) are stored with your session
  • We do not use your data to train AI models

Third-party services

Third party

Deepgram — real-time speech-to-text

Audio is streamed to Deepgram for live transcription. Audio is not stored by Deepgram after processing.

deepgram.com/privacy
Third party

AI processing partner

Transcript text is processed by our AI provider for fact-checking and research. Data is not stored for training purposes.

Infrastructure

Render — application hosting

Application hosting on EU/US servers. Your data is processed within Render's infrastructure.

render.com/privacy
Third party

Resend — login emails only

Used exclusively for sending authentication and login emails. No marketing communications.

resend.com/legal/privacy-policy

Data retention

  • Active sessions — data retained during session
  • Saved sessions — retained until you delete them
  • Account deletion — all data removed within 30 days

We never sell your data.

Your rights

  • Access your data
  • Delete your account and all associated data
  • Export your transcripts and fact-check results

To exercise any of these rights, contact ask@earwig.io

Cookies

  • Session cookie (sid) — for authentication
  • No tracking cookies
  • No third-party advertising cookies

Questions about your data?

If you have any questions about how we handle your data or want to make a request, get in touch.

ask@earwig.io