Help Centre

How Earwig works

Short, honest guides to marking a shoot and building your edit. Can't find it here? Email support@earwig.io and a filmmaker will answer.

Getting started

Your first shoot: record, mark, save, and see it all again.

Markers and custom buttons

Earmarks, cutaways, takes, and making buttons of your own.

Earwig Sync: card to timeline

From camera card to a selects timeline in Resolve or Premiere.

When marks don't line up

How frame-accurate sync works and what to check when it drifts.

Transcription, quotes and speakers

How your marks carry the words, and renaming who said what.

Account, subscription and your data

Managing Pro, footage retention, and deleting your account.

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